A TKNAIJA delivery rider transporting an order through a Nigerian city

About TKNAIJA

TKNAIJA — Connecting Businesses, Products & Customers

Discover products from businesses, shop conveniently, grow your business, and access reliable order fulfilment and delivery through one connected platform.

What is TKNAIJA?

Your Business. Our Marketplace. Endless Possibilities.

TKNAIJA is an e-commerce marketplace built to bring businesses and customers closer together.

Businesses of different sizes can establish an online presence, showcase products, receive orders, manage sales and reach more customers.

Customers can discover products, compare available options, place orders, make payments, monitor progress and receive purchases through an integrated commerce and logistics experience.

Business
Product
Customer
Order
Payment
Fulfilment
Delivery

Our services

Commerce, storefronts and delivery—connected.

TKNAIJA brings the tools required to discover, sell, order, fulfil and deliver products into one coordinated experience.

E-Commerce Marketplace

Discover and purchase products from registered businesses across active marketplace categories.

Online Business Storefronts

Vendors receive a shareable digital storefront for their brand, products and available inventory.

Product Listing & Management

Businesses manage product information, images, prices, stock and applicable selling levels.

Online Ordering & Payments

Customers can build a cart, complete checkout and pay through the platform's supported payment system.

Logistics & Delivery

Commerce connects with fulfilment so eligible orders can move from vendors to customers.

Order Tracking

Customers follow applicable order progress from placement through processing, pickup, transit and delivery.

Rider Delivery Services

Delivery operations support suitable vehicle options based on the requirements of each delivery.

Vendor Store Links

Businesses can share their storefront through social media, websites and other marketing channels.

Business & Sales Management

Vendors manage products, orders, earnings and relevant business activity from one dashboard.

Reviews & Ratings

Eligible customers can rate products, vendors and completed delivery experiences.

For businesses

Why businesses choose TKNAIJA

A practical digital channel for showcasing products, receiving orders and connecting eligible purchases with delivery.

Reach more customers

Place products in front of customers who are already searching online.

Build an online store

Establish a digital storefront without building a separate commerce platform.

Showcase your brand

Present your business identity, logo, store information and products.

Retail, wholesale & bulk

Serve different purchasing needs with supported selling levels and order quantities.

Easier order management

Receive and manage customer purchases through the vendor dashboard.

Integrated delivery

Use connected delivery operations instead of coordinating every eligible delivery independently.

A shareable storefront

Promote a unique store link through your existing marketing channels.

Customer discovery

Be discovered through marketplace search, categories and the vendor directory.

TKNAIJA supports approved marketplace categories and creates an additional channel for business growth. Results depend on each business, its products and customer demand.

For shoppers

Why customers choose TKNAIJA

A single place to discover businesses, evaluate products, place orders and follow each applicable purchase through fulfilment.

Discover more products

Explore products from multiple registered businesses through one marketplace.

Convenient shopping

Search, compare, add to cart, check out and manage orders in one place.

Multiple vendors

Discover available products from different businesses and storefronts.

Useful product information

Review images, prices, availability and applicable purchase requirements.

Convenient delivery

Have eligible orders delivered to a selected delivery address.

Order progress

Monitor processing and applicable delivery milestones from your account.

Vendor information

Review relevant store and vendor information before purchasing.

Flexible purchasing

Buy at retail, wholesale or bulk levels when a product supports them.

How it works

Simple journeys for customers and businesses

For customers

  1. 01

    Discover

    Search and browse products and vendors.

  2. 02

    Select

    Choose products and quantities.

  3. 03

    Checkout

    Confirm delivery details and complete payment.

  4. 04

    Track

    Monitor order processing and delivery progress.

  5. 05

    Receive

    Receive the order at the selected location.

For businesses

  1. 01

    Register

    Create a business and vendor account.

  2. 02

    Set up your store

    Add business information, branding and storefront details.

  3. 03

    List products

    Upload products, images, prices, quantities and required information.

  4. 04

    Receive orders

    Manage customer purchases through the vendor dashboard.

  5. 05

    Fulfil & deliver

    Prepare orders and use the available delivery process.

TKNAIJA + logistics

From Click to Delivery

TKNAIJA connects shopping with fulfilment and delivery operations. Customers can follow order milestones, and applicable deliveries can show live progress when tracking is available.

Tracking with context. Order status is always available; live delivery location appears only when supported for that delivery.

  1. 01

    Customer places order

  2. 02

    Payment

  3. 03

    Vendor accepts

  4. 04

    Order preparation

  5. 05

    Rider assignment

  6. 06

    Pickup

  7. 07

    Transit

  8. 08

    Customer delivery

Built for commerce

Who can use TKNAIJA?

Retailers

Businesses selling directly to individual customers.

Wholesalers

Businesses supplying products in larger quantities.

Distributors

Businesses distributing products to businesses or customers.

Manufacturers

Businesses producing and selling their own products.

Shoppers

People purchasing products for personal or household needs.

Businesses & bulk buyers

Customers purchasing larger quantities for commercial use.

Live marketplace

Explore active categories

These categories come directly from the current TKNAIJA catalogue.

View all categories

Trust & transparency

Clear information throughout the journey

TKNAIJA uses the platform's existing account, payment, order, review and support systems—without adding claims that go beyond what is available.

Visit customer support
  • Registered business profiles
  • Vendor and storefront information
  • Product details and availability
  • Secure account access
  • Supported payment processing
  • Order progress and events
  • Transaction-linked reviews
  • Delivery tracking where available
  • Trackable support tickets
  • Visible marketplace policies

Why TKNAIJA?

One Platform. Multiple Possibilities.

For businesses

  • Build an online presence
  • Showcase products
  • Reach customers
  • Receive orders
  • Manage sales
  • Access delivery options
  • Share your store

For customers

  • Discover products
  • Shop conveniently
  • Choose from businesses
  • Place orders
  • Make payments
  • Track orders
  • Receive deliveries

Ready to Experience TKNAIJA?

Whether you are shopping for what you need or bringing your business online, your next step starts here.

Need help?

Talk to TKNAIJA support

Sign in to submit a trackable support ticket for an order, delivery, payment, refund or marketplace question.

Open customer support